1)   Type Pilot 2.8.0
Managing technical support may require that you type standard answers over and over again. Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will replace it with the required phrase or a paragraph.
technical, tech, customer, support, software, service, techsupport, shortcut, key,

 2)   SystemReport 1.00
SystemReport Utility can be used to generate customized to your needs system information report and to send it via email. For developers, beta-testers, support teams and all who helps user to survive in this Era of Future Technologies :).
betatesting, betatest, bugreport, sysinfo, systeminfo, systeminformation, techsupport, technicalsupport, remote, betatester,